Meg is almost out of meds. She is hoping that today they will have meds at Community Health's pharmacy, a room not much larger than a closet, with a dutch door over which the pharmacist conducts business with clients. After Meg's last visit, she visited the pharmacy, where she was told that her case manager had apparently forgotten to order her meds.
"There's literally no place else to go until I qualify for medicaid. If I qualify. When I have my symptoms, then I might have to check in UC. What else can I do?"
At last Meg's number is called. While we wait for her, a couple of case managers pop outside for a quick cigarette. They are talking shop about client behavior. They are both in their 2o's, perhaps half Meg's age.
"Honey, I've been here six months and I'm already looking for another job. Believe me, there is no way you see all your clients in the course of a month. No way no how."
"You got 242 clients. That's, what --- 8 clients a day? You might not even locate 8 in a day. So something basic like, are they taking their meds? How do you know?"
"They stop taking medication, that's on them. There's only so much we can do for them!"